Privacy Policy

Quick Summary

• We collect only the information necessary to provide our gardening services
• Your personal data is never sold to third parties
• You have full control over your data and can delete your account anytime
• We use industry-standard security measures to protect your information
• Cookies are used to improve your experience — see our Cookies Policy

1. Introduction

Welcome to EdenVatika's Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our gardening companion application and related services.

We are committed to protecting your privacy and ensuring you have a positive experience on our platform. By using EdenVatika, you consent to the data practices described in this policy.

If you do not agree with our policies and practices, please do not use our service.

2. Information We Collect

Personal Information

When you create an account, we collect:

Name and email address
Profile photo (optional)
Location information (city, region, hardiness zone)
Account credentials (encrypted password)

Gardening Data

To provide personalised gardening assistance, we collect:

Garden beds and layouts you create
Plants you add to your garden
Planting dates, harvest logs, and observations
Photos you upload of your plants
Notes, tasks, and journal entries

Usage Information

We automatically collect certain information when you use our service:

Device information (type, operating system, browser)
IP address and general location
Pages visited and features used
Error logs and performance data

3. How We Use Your Information

We use the information we collect to:

Create and manage your account
Provide personalised planting recommendations and care reminders
Track your garden progress and harvests
Generate seasonal calendars for your location
Analyse usage patterns to develop new features
Send important service updates and newsletters (with your consent)
Protect against fraud and comply with legal obligations

5. Data Security

We implement industry-standard security measures:

Encryption

All data transmitted is encrypted using SSL/TLS.

Password Protection

Passwords are hashed and never stored in plain text.

Secure Servers

Data is stored on secure servers with restricted access.

Access Controls

Strict policies limit employee access to personal data.

Note: No method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience. See our full Cookies Policy for details.

Essential Cookies: Required for the website to function (login sessions, security).

Functional Cookies: Remember your preferences and settings.

Analytics Cookies: Help us understand how you use our service to improve it.

You can control cookies through your browser settings. Disabling certain cookies may limit functionality.

7. Your Privacy Rights

You have the following rights regarding your personal data:

Access

Request a copy of the personal data we hold about you.

Correction

Update or correct inaccurate or incomplete information.

Deletion

Request deletion of your personal data (right to be forgotten).

Data Portability

Receive your data in a structured, machine-readable format.

Opt-Out

Unsubscribe from marketing communications at any time.

Restriction

Request limitation of processing in certain circumstances.

To exercise your rights, contact us at hello@edenvatika.com

8. Data Retention

Active Accounts: While your account is active and for a reasonable period thereafter.

Deleted Accounts: When you delete your account, we remove or anonymise your personal data within 30 days, except where we must retain it for legal compliance.

Backups: Deleted data may persist in backup systems for up to 90 days before permanent deletion.

9. Children's Privacy

EdenVatika is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. Users between 13–18 must have parental consent to use our service.

If you believe we have collected information from a child under 13, please contact us at hello@edenvatika.com immediately.

10. Third-Party Services

Our service may integrate with third-party services. We are not responsible for the privacy practices of these external services. Third-party services we use include email delivery providers, analytics platforms, cloud storage, and payment processors.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email and in-app notification. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

Questions, concerns, or data requests regarding this Privacy Policy:

Email: hello@edenvatika.com

Website: edenvatika.com

Address: Alpa Temps, Vindwashni Street, Kadamkuan, Patna, Bihar 800003

We aim to respond to all privacy-related inquiries within 7 business days.

For EU / EEA Users (GDPR)

If you are located in the European Union or EEA, you have additional rights under GDPR, including the right to data portability, the right to object to processing, and the right to lodge a complaint with a supervisory authority.

Our lawful basis for processing your data includes consent, contractual necessity, and legitimate interests.